Neurisoft Accessibility Statement

Last updated: 11/11/2025

Neurisoft is committed to ensuring that our website, applications, and digital materials are accessible to all users, including individuals with disabilities. We strive to provide an inclusive experience that enables everyone to access our content, products, and services with ease and independence.

Our Commitment

We aim to meet or exceed the standards of the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, which serve as the international benchmark for accessible web design. Accessibility is an ongoing effort integrated into our design, development, and content review processes.

Measures We Take

To support accessibility, Neurisoft:

  • Designs and codes with accessibility in mind from the outset.

  • Reviews pages and new features for visual and functional accessibility.

  • Ensures compatibility with screen readers, keyboard navigation, and assistive technologies.

  • Provides alternative text for images and descriptive labels for interactive elements.

  • Monitors compliance and continually improves based on feedback and testing.

Known Limitations

While we make every effort to ensure full accessibility, some legacy or third-party content may not yet fully comply with current standards. We are actively working to identify and correct such issues.

Feedback and Contact

We welcome feedback on the accessibility of our site and products.
If you encounter any accessibility barriers or require information in an alternative format, please contact the Neurisoft Accessibility team: legal@neurisoft.com

Please include details about the specific issue you experienced and the assistive technology you are using, if applicable. We will respond within a reasonable timeframe and make every effort to resolve the issue promptly.

Continuous Improvement

Accessibility is not a one-time goal but a continuous responsibility. Neurisoft regularly reviews this statement and updates our practices to reflect evolving standards and technologies.

1. Who We Are

This website is operated by:
Neurisoft LLC
Registered in the State of West Virginia, USA
Contact: legal@neurisoft.com

We are the “data controller” of your personal information, as defined by the GDPR.

2. What We Collect and Why

We only collect data necessary to provide, improve, or respond to your use of our website and services.

a. Information You Provide Directly

Type Purpose
Name, email, message To respond to contact form submissions
Account details (if any) To create and manage user accounts
Survey responses To improve our offerings (optional & anonymized)

Legal Basis (GDPR):

  • Your consent (Article 6.1.a)

  • Our legitimate interest in providing and improving services (Article 6.1.f)

b. Information Collected Automatically

Type Purpose
IP address, browser, OS Site security, analytics, and optimization
Page views, time on site Improve user experience via aggregate trends

Legal Basis:

  • Consent via cookie banner (for non-essential cookies)

  • Legitimate interest (for essential site operation)

3. Cookies and Analytics

We use a minimal set of cookies:

Essential Cookies (Required for site operation)

These enable form submission, spam protection, and secure navigation.

Analytics Cookies (Optional, consent-based)

We use first-party, privacy-respecting analytics to understand visitor behavior in aggregate. No personal tracking or third-party ad tech is used.

You may control cookies via your browser or opt-out via our cookie banner.

4. How We Use Your Information

We use your data to:

  • Respond to your messages or inquiries

  • Deliver and improve the website and its content

  • Provide access to optional services (e.g., UpWell)

  • Send updates or announcements (only with your consent)

We do not:

  • Sell your personal information

  • Share data with advertisers

  • Profile you or use behavioral targeting

5. How We Share Information

We may share data with:

  • Service providers (e.g., our hosting company, analytics provider) who are contractually bound to protect your data

  • Law enforcement or regulators only if legally required

We do not share or sell data to data brokers or unrelated third parties.

6. Data Retention

We retain your information only as long as necessary to fulfill the purposes described in this notice or to comply with legal requirements.

  • Contact form submissions: retained for up to 12 months

  • User account data: retained until you delete your account or request deletion

  • Analytics: stored only in aggregate, anonymous form

7. Your Rights

If you are an EU/EEA resident (GDPR), you have the right to:

  • Access your personal data

  • Correct inaccuracies

  • Request deletion (“right to be forgotten”)

  • Restrict or object to processing

  • Receive a copy of your data (“data portability”)

  • Withdraw consent at any time (where applicable)

If you are a California resident (CCPA/CPRA), you have the right to:

  • Know what categories of personal info we collect

  • Request access to your personal information

  • Request deletion of your data

  • Opt out of sale or sharing (note: we do not sell or share your data)

  • Non-discrimination for exercising your rights

To exercise any of the above, email: legal@neurisoft.com

We may need to verify your identity before fulfilling certain requests.

8. Data Transfers

Our website is operated in the United States. If you access our services from the EU or another region with data protection laws, you consent to the transfer of your data to the U.S.

We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses, where required.

9. Children’s Privacy

Neurisoft.com is not directed to children under 13. We do not knowingly collect data from minors. If you believe we have collected information from a child, contact us and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Statement as our services evolve. Significant changes will be communicated via the website or email (if applicable). The “Last updated” date at the top reflects the current version.

11. Contact Us

For questions, concerns, or to exercise your rights, contact:

Neurisoft LLC
Email: legal@neurisoft.com
Website: https://neurisoft.com