Neurisoft Privacy Statement
Last updated: 11/10/2025
At Neurisoft, your privacy is a right—not a bargaining chip. Whether you’re visiting from California, the European Union, or anywhere else, we treat your data with the same respect we’d want for our own.
This Privacy Statement explains how we collect, use, share, and safeguard your information, and outlines your rights under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Who We Are
This website is operated by:
Neurisoft LLC
Registered in the State of West Virginia, USA
Contact: legal@neurisoft.com
We are the “data controller” of your personal information, as defined by the GDPR.
2. What We Collect and Why
We only collect data necessary to provide, improve, or respond to your use of our website and services.
a. Information You Provide Directly
| Type | Purpose |
|---|---|
| Name, email, message | To respond to contact form submissions |
| Account details (if any) | To create and manage user accounts |
| Survey responses | To improve our offerings (optional & anonymized) |
Legal Basis (GDPR):
-
Your consent (Article 6.1.a)
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Our legitimate interest in providing and improving services (Article 6.1.f)
b. Information Collected Automatically
| Type | Purpose |
|---|---|
| IP address, browser, OS | Site security, analytics, and optimization |
| Page views, time on site | Improve user experience via aggregate trends |
Legal Basis:
-
Consent via cookie banner (for non-essential cookies)
-
Legitimate interest (for essential site operation)
3. Cookies and Analytics
We use cookies and similar technologies to operate our website, understand usage patterns, and improve performance.
Cookies fall into the following categories:
-
Strictly Necessary Cookies – Required for basic site operation, security, and form submission.
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Functional Cookies – Remember your preferences (such as language or region).
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Analytics Cookies – Collect aggregated information about how visitors use the site (e.g., page views, time on site).
-
Marketing or Partner Cookies – May be introduced in the future to measure advertising performance and referral traffic.
Where required by law, non-essential cookies are used only with your consent through our cookie banner (powered by Complianz). You can adjust or withdraw consent at any time using the banner or your browser settings.
For more details about how cookies work, the types we use, and how to manage them, please see our Cookie Policy.
4. How We Use Your Information
We use your data to:
-
Respond to your messages or inquiries
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Deliver and improve the website and its content
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Provide access to optional services (e.g., UpWell)
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Send updates or announcements (only with your consent)
We do not:
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Sell your personal information
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Share data with advertisers
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Profile you or use behavioral targeting
5. How We Share Information
We may share data with:
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Service providers (e.g., our hosting company, analytics provider) who are contractually bound to protect your data
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Law enforcement or regulators only if legally required
We do not share or sell data to data brokers or unrelated third parties.
6. Data Retention
We retain your information only as long as necessary to fulfill the purposes described in this notice or to comply with legal requirements.
-
Contact form submissions: retained for up to 12 months
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User account data: retained until you delete your account or request deletion
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Analytics: stored only in aggregate, anonymous form
7. Your Rights
If you are an EU/EEA resident (GDPR), you have the right to:
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Access your personal data
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Correct inaccuracies
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Request deletion (“right to be forgotten”)
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Restrict or object to processing
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Receive a copy of your data (“data portability”)
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Withdraw consent at any time (where applicable)
If you are a California resident (CCPA/CPRA), you have the right to:
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Know what categories of personal info we collect
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Request access to your personal information
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Request deletion of your data
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Opt out of sale or sharing (note: we do not sell or share your data)
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Non-discrimination for exercising your rights
To exercise any of the above, email: legal@neurisoft.com
We may need to verify your identity before fulfilling certain requests.
8. Data Transfers
Our website is operated in the United States. If you access our services from the EU or another region with data protection laws, you consent to the transfer of your data to the U.S.
We ensure that appropriate safeguards are in place, such as Standard Contractual Clauses, where required.
9. Children’s Privacy
Neurisoft.com is not directed to children under 13. We do not knowingly collect data from minors. If you believe we have collected information from a child, contact us and we will delete it promptly.
10. Changes to This Policy
We may update this Privacy Statement as our services evolve. Significant changes will be communicated via the website or email (if applicable). The “Last updated” date at the top reflects the current version.
11. Contact Us
For questions, concerns, or to exercise your rights, contact:
Neurisoft LLC
Email: legal@neurisoft.com
Website: https://neurisoft.com
